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What is a chauffeur service?

A chauffeur service is pre-booked private travel with a professional, licensed driver and an executive car, at a fixed fare agreed before you go. Here is what that includes, how it works, and how it differs from a taxi.

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The short answer

A chauffeur service is a pre-booked, private car with a trained, licensed driver, priced as a fixed fare rather than a meter. You book a class of vehicle and a time, and a vetted chauffeur takes you door to door.

The difference

More than a car with a driver

The word marks the difference. A chauffeur is a trained professional, not simply whoever accepts the job, and the service is arranged in advance around your schedule rather than hailed on the street.

The cabin becomes a quiet place to work, call or rest, the driver handles the route and the parking, and discretion is the default. It is why executives, private clients and visitors keep a chauffeur rather than chance a taxi.

A chauffeur driving an executive car
What's included

What every chauffeur booking includes

01

A licensed chauffeur

A TfL private-hire driver, DBS-checked and in business dress, who knows the route and handles the parking.

02

An executive car

A clean, valeted Mercedes, BMW or Range Rover, matched to the number of passengers and their luggage.

03

A fixed fare

The price is agreed before you travel, so a delay or a diversion never changes what you pay. No meter, no surge.

04

Waiting time

Waiting is built in, and for airports the driver tracks your flight and meets you at arrivals with your name.

Chauffeur or taxi

How a chauffeur differs from a taxi

Chauffeur

  • ✓Booked in advance for a set time
  • ✓A fixed fare agreed before you travel
  • ✓A trained, licensed, vetted driver
  • ✓An executive car matched to the journey
  • ✓Meet and greet and flight tracking at airports
  • ✓A quiet cabin to work, call or rest

Taxi or ride-hail

  • –Hailed or booked on demand
  • –Metered, with surge pricing at busy times
  • –Whichever driver accepts the job
  • –Whatever vehicle turns up
  • –No terminal meet and greet
  • –A standard ride from one point to another
The principle

You book a class of vehicle and a time. The route, the traffic, the parking and the price are handled, so the only thing left to do is arrive.

Questions

What is a chauffeur service, answered

The questions people ask most when they first look into chauffeur hire.

A chauffeur service is pre-booked private travel with a professional, licensed driver and an executive car, at a fixed fare agreed before you go. You book a class and a time, and a vetted driver takes you door to door.

A taxi is metered and hailed on the street; a chauffeur is booked in advance at a fixed fare, with a trained professional driver and an executive car. The chauffeur works to your schedule rather than the next fare.

A licensed chauffeur in business dress, a clean executive car, a fixed fare and waiting time, with flight tracking and meet and greet on airport bookings. There is no meter and nothing to settle at the end.

Hourly hire starts at £55 an hour, a four-hour block is £220, and a full day is £420. Airport and point-to-point journeys are quoted as a fixed fare before you book.

Choose a chauffeur when the journey matters: an airport run with luggage, a business trip, an event, or travel where you want a professional driver, a set price and a car you can rely on. A taxi suits a quick, unplanned hop.

In London, yes. Every chauffeur is a private-hire driver licensed by Transport for London (TfL) and vetted with an enhanced DBS check, and the vehicle is licensed and insured.

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