Are chauffeur services safe?

Yes. A chauffeur service is among the safer ways to travel: the driver is TfL licensed and enhanced-DBS-checked, the car is insured and maintained, and every booking is tied to a name and a record rather than an anonymous pickup.

Every chauffeur holds a Transport for London private-hire licence and has passed an enhanced DBS check, the highest level of background check, before carrying passengers. Vetting is monitored through the DBS Update Service.

Yes. The chauffeur's name and vehicle are sent to you before the pickup, and for airports the driver meets you at arrivals with your name, so there is no doubt about who is driving you.

Yes. Each car is private-hire licensed, insured for hire and reward, and kept roadworthy, so both the driver and the vehicle are accountable and covered on every journey.

In terms of accountability, yes. A chauffeur is a licensed professional booked in advance, with the driver and vehicle known to you and to a regulator, rather than an unplanned pickup with no record.

Yes. Enhanced DBS checks are designed to protect vulnerable passengers, including children and people travelling alone at night, and you always know the driver's name and car in advance.