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What is airport meet and greet?

Meet and greet means your chauffeur waits inside the terminal with your name and walks you to the car, rather than a kerbside pickup. Here is exactly how it works when you land.

Met at ArrivalsFlight TrackedWaiting Included
The short answer

Airport meet and greet means your chauffeur parks, comes into the terminal and waits at arrivals with a name board, then helps with your luggage to the car. Your flight is tracked, and waiting time after you land is included.

On arrival

How meet and greet works, step by step

01

Your flight is tracked

The chauffeur monitors your inbound flight and is in position for your actual landing time, early or late.

02

Met at arrivals

Once you have cleared baggage reclaim, your driver waits in the arrivals hall with a name board.

03

Luggage handled

The chauffeur helps with your bags and walks you to the car, so there is no searching for a driver at the kerb.

04

Waiting time included

Waiting after you land is built into the fare, so a slow bag or a long queue does not cost you extra.

Waiting for you, by name
Why it beats a kerbside pickup

Waiting for you, by name

After a long flight, the two things travellers dislike most are searching for a driver and standing in a queue. Meet and greet removes both: a professional chauffeur is waiting inside for you by name, the fare is fixed, and the car is ready to go.

Questions

Airport meet and greet, answered

The questions travellers ask most about meeting their chauffeur.

In the arrivals hall with a name board, once you have cleared baggage reclaim. The driver helps with your luggage and walks you to the car.

Nothing changes. The chauffeur tracks your flight and adjusts to your actual landing time, and waiting time after you land is included, so a delay does not cost you a missed pickup.

Yes. Airport transfers include meet and greet, flight tracking and waiting time as standard, with the fare fixed before you travel and nothing to settle at the end.

A grace period after landing is included to cover customs and baggage. The driver tracks the flight and stays in position, and any agreed extra waiting is confirmed in advance.

Meet and greet means your chauffeur parks, comes into the terminal, and waits in the arrivals hall with a board showing your name. It replaces a kerbside pickup, so you are met by name and walked to the car with your luggage.

No. Meet and greet is included in every airport fare, along with flight tracking and up to 60 minutes of free waiting. There is no separate charge for meeting you inside the terminal.

Yes. For a group or extra luggage, book the Mercedes-Benz Vito or the Minibus, and the chauffeur helps load the bags from the arrivals hall to the car.

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